Too many walled gardens and not enough choice as to who can access your data.
Google just shut down the last piece of Google Talk, killing XMPP. This means that people using standards-based open and interoperable chat systems can no longer talk to their friends who use Google’s proprietary and closed chat system, Hangouts. For example, people who use Pidgin on any of the thousands of free and open XMPP servers in the world cannot message Google users anymore.
Instead of working towards standardization, making sure that all chat systems from all vendors can talk to each other, each large company now has their own communications silo. Skype is not compatible with Hangouts is not compatible with Apple FaceTime is not compatible with WeChat is not compatible with WhatsApp. Even though all these systems perform mostly the same function, have roughly the same features and could be built using open, mutually compatible standards. Could even be built from the same source code.
But Google, Microsoft…
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